CUSTOMER SATISFACTION SURVEY
1 - Can you easily reach to people you’re looking for, in our company ?
Very Good
Good
Medium
Bad
Very Bad
2 - Are you satisfied by our staffs’ attitudes and behaviour toward you ?
Very Good
Good
Medium
Bad
Very Bad
3 - Can you get adequate response regarding technical and other problems, ontime ?
Very Good
Good
Medium
Bad
Very Bad
4 - Can you get adequate and quick quotations for your inquiries ?
Very Good
Good
Medium
Bad
Very Bad
5 - Can our range of products, meet your demands adequately ?
Very Good
Good
Medium
Bad
Very Bad
6 - Do you recieve the products (your orders) ontime ?
Very Good
Good
Medium
Bad
Very Bad
7 - Are you satisfied with the quality of our products ?
Very Good
Good
Medium
Bad
Very Bad
8 - Do you have ease access to our products’ information and documents (quality certifications, catalogues, website, etc.) ?
Very Good
Good
Medium
Bad
Very Bad
9 - How do you evaluate our performance, price, quality and service, in comparing with other suppliers ?
Very Good
Good
Medium
Bad
Very Bad
10 - Are you satisfied of having business with our company, in general ?
Very Good
Good
Medium
Bad
Very Bad
11 - Please share your comments and expectations with us :
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